Privacy Policy

PRIVACY AND DATA PROTECTION POLICY

This privacy and data protection policy is applicable to any person who accesses, is a user and/or provides us with personal data through our website www.homeliving.es

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data, as well as Organic Law 3/2018 of 5 December 2018 on the Protection of Personal Data and Guarantee of Digital Rights, We inform you that the data you provide us with will be processed, expressly informing you of the following:

Responsible for the processing of your personal data

The person responsible for the processing of personal data provided in relation to Despacho Urbanístico Siglo XXI, S.L. or its website is the company Despacho Urbanístico Siglo XXI, S.L., with registered office at Paseo de la Castellana, nº 86, 7th floor, 28046, Madrid. With C.I.F. B-85782878, registered in the Mercantile Registry of Madrid, Volume 27058, Folio 137, Page M-487618.

If you provide information and/or personal data through any form or request that you access through a link or banner that may exist on our website, we inform you that we will not have access to the information and/or personal data that you have provided through this channel and, Therefore, we will not be responsible for or in charge of the processing of said data, nor will we assume any type of responsibility with respect to it.

Purpose of processing your personal data

In any case, the data provided by you through our website will www.homeliving.es processed only for the following purposes:

  • Manage the requests for information they make.
  • To resolve the questions or issues that are asked to us.
  • To inform about the offer of services and/or activities that we provide.
  • To respond or make comments to opinions or questions that may be made through our website.
  • Provide information and/or documentation relating to our products and/or services.
  • For the purposes of quality and/or assessment of the attention received by users of our website to their requests, questions or opinions formulated through the website.
  • To analyse the use of our website.

In the event that the data provided by you is from a third party, prior to providing us with such information, you must have the consent of the owner of the data, who is solely responsible for this, as well as for the veracity and accuracy of said data, and you are also obliged to inform the owner of the data of our privacy and data protection policy. Failure to comply with any of the aforementioned obligations will imply the assumption by you of the consequences arising from your non-compliance.

In the event that the data you provide us with is used to send you commercial information from both Despacho Urbanístico Siglo XXI, S.L., and third parties that are advertised on our website, your consent will be expressly requested for this purpose.

The data provided by you will be deleted once the period for compliance with legal obligations, of all kinds, that may be required of us has elapsed.

Data security and confidentiality

For the processing of the personal data that you provide us through our website, the technical and organisational measures at our disposal have been adopted and will be adopted to guarantee the confidentiality, security and integrity of said data, as well as to prevent its unauthorised access, alteration, loss or processing, all in accordance with the applicable legislation on data protection that is in force at any given time. although it should be remembered that absolute security does not exist.

We also inform you that all personnel involved in the processing of the personal data you have provided us with will treat them confidentially and in strict compliance with current legislation on the protection of applicable personal data.

Proportionality in treatment. Veracity and accuracy of the data

The data provided by you must be correct, truthful and accurate. In the event that they suffer any variation, you must notify us, in order to proceed with their updating and that they are accurate and truthful at all times. We will not be responsible for the correctness, accuracy and veracity of the data provided by you, unless you notify us to modify them.

The data provided through our forms and/or questionnaires are strictly necessary to be able to respond to your request, query or opinion.

Legitimacy for the processing of your personal data

We are entitled to process the personal data provided by you by the consent given when providing us with this information, which will be used only for the purposes indicated above. This consent is given by checking the box “I have read and consent to the processing of my data in accordance with the privacy and data protection policy”; The box must be ticked to send us the questionnaire or form in question. In the event that you do not tick the indicated box, we will not receive this information and, therefore, we will not have access to your data, nor will we be able to respond to your request, question and/or opinion.

Recipients of your personal data

The data you provide us with will not be transferred to third parties, except in the cases established by law. Notwithstanding the foregoing, you must bear in mind that the person responsible for the processing of the personal data provided by you will be Despacho Urbanístico Siglo XXI, S.L.

Exercising your rights in relation to the protection of your personal data

In order to exercise the rights of information, access, rectification, limitation, portability, cancellation or opposition to the processing of personal data, the interested party must send a written communication to the data controller containing the following information:

  • Name and surname of the interested party, together with a copy of their ID card or other official document that identifies them. In the event that the person submitting the application does so in the name and representation of a third party, he or she must prove such representation, whether legal or voluntary.
  • Address for notification purposes and email address, if you prefer to have your request answered in this way.
  • Petition in which the request is specified, what right you want to exercise.
  • Where appropriate, documents accrediting the request made.
  • Date and signature of the application.

This written request may be sent to the data controller, i.e. Despacho Urbanístico Siglo XXI, S.L., by post to the address indicated below:

Despacho Urbanístico Siglo XXI, S.L. Ref. Data protection. Paseo de la Castellana, nº 86, 7th floor. 28046. Madrid.

It is reported that in the event that the application does not meet the requirements indicated above, the applicant will be required to correct them within a maximum period of 10 calendar days. If after this period the defects detected have not been corrected, it will be understood that the applicant withdraws his application.

Any request to exercise the aforementioned rights will be answered in writing within the legally established period, and for this purpose it is essential that you provide us with a postal and/or electronic address for this purpose.

In the event that you consider that we have not responded to your request, you do not agree with the response given to it or you consider that personal data is not processed as established by law, you may file the corresponding complaint with the Spanish Data Protection Agency (www.aepd.es), in the form and terms established in the applicable legislation.

Right to withdraw your consent

At any time you have the possibility and the right to withdraw the consent given to the processing of your data for any specific purpose granted at the time, through the procedure described above, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

As in the previous section, your request will be answered in writing, for which it is necessary that you provide us with your postal and/or email address.

This privacy and data protection policy may be modified to update and adapt it to the legislation on the protection of personal data applicable at any time.